Cancellation Policy

No-shows, cancellations and reschedules are costly to the practice and prevent others patients from utilizing that appointment time. Failure to provide a notice of more than 2-3 business days will result in a charge. This charge will be your responsibility and billed directly to you. Please help us to avoid this charge and serve you better by keeping your scheduled appointment and or procedure. You will not be able to schedule another appointment/procedure until the charge has been paid.

The following fees will be incurred if the appointment is cancelled with a notice of less than 2 business days:

  • $50 – Office appointments
  • $50 – Office procedures / office testing
  • $25 – Infusion appointments

The following fees will be incurred if the appointment is cancelled with a notice of less than 3 business days:

  • $100 – Iowa Endoscopy Center/ Ankeny Surgery Center procedures
  • $100 – Outpatient hospital procedures

Business Days:

Monday: 8AM – 4:30PM
Tuesday: 8AM – 4:30PM
Wednesday: 8AM – 4:30PM
Thursday: 8AM – 4:30PM
Friday: 8AM – 4:30PM
Saturday: Closed
Sunday: Closed

Closed on Memorial Day, Christmas Day, and New Years Day.


CENTERS OF EXCELLENCE

InFusion Center

Infusion therapy is performed when a patient does not respond well to other treatment methods.

Endoscopy Center

Iowa Endoscopy Center is a free standing Ambulatory Surgery Center dedicated to gastro-intestinal endoscopy.

Therapeutics Center

Advanced therapeutics begin when standard endoscopic procedures no longer serve the patient.

IBD Center

A multi disciplinary center of excellence for adults and children with Crohn's Disease and ulcerative colitis.